Reviews

Reviews2019-09-26T12:21:07-04:00
Service Rated ★★★★★ 5 based on 24 customer reviews!
5 1
Kathy Sumner
Kathy Sumner
20:22 12 May 20
I want to thank Phillip for his professional service when I needed a tow! He was on time and handled everything well!
Brock Galloway
Brock Galloway
00:52 18 Mar 20
If your in the Cleveland area, these guys are always towing.......
charles chapmon
charles chapmon
02:08 24 Feb 20
Frank Filippelli
Frank Filippelli
01:52 03 Feb 20
This experience went very well. Driver was very professional. Had a good conversation with the driver on the way to my destination. I would recommend Always to my friends because how I was treated by your driver. Thank you for his professionalism. Grade A Driverread more
Willie Foster
Willie Foster
20:08 15 Jan 20
Great company
Merandia Roosevelt
Merandia Roosevelt
00:36 13 Jan 20
Just wanted to say that Ricky and Drew were very courteous, helpful, and quick today! Thanks for making me feel 100 percent better while I was stressing out.read more
Ronette Messer
Ronette Messer
01:42 26 Nov 19
My van had broken down in Euclid. I have roadside assistance through my insurance and they contacted this company. I am so thankful for the gentleman who towed my vehicle to my home, brought me to my home, and parked my vehicle in my garage for me as the power steering went out and I could not steer my vehicle. He was courteous and talked to me the entire way to my home while keeping me at ease about getting back to my family safely. I am so thankful for the kindness he showed this mom to help ease my anxious state of mind.read more
Tosh Alexander
Tosh Alexander
20:06 16 Nov 19
My semi broke down and I had to get towed twice .really made me feel like family .
Landyn Covert
Landyn Covert
22:32 09 Nov 19
Amazing service. This man was so kind and he got my car up and running in less than 5 mins!! So thankful
Earnest Love
Earnest Love
03:05 23 Sep 19
Good place
Donna Pecimon
Donna Pecimon
19:17 14 Aug 19
This company was contracted through our insurance. They called 4 minutes after I hung the phone up from our insurance and said they would be there shortly. A tow truck arrived within 20 minutes. Very fast, courteous service. I was impressed. Would definitely call them againread more
Christie Perry
Christie Perry
13:53 09 Aug 19
Just had a very nice young man tow my car to the Nissan dealership this morning. Was prompt as well. Time quoted was almost to the minute. Staff was friendly when I called in too. Got a confirmation call this morning and call when driver was close too. Hum from Verizon is my roadside assistance company was easy to schedule through app. Will definitely remember this company in the future!UPDATE: the tow guy's name is William. Yes I am a real person they did not pay me or ask for a review.read more
Albert Henderdon
Albert Henderdon
14:18 07 Aug 19
Tow operator was friendly and got me where I needed to go.Class A 30' MH
Albert White
Albert White
00:38 07 Aug 19
Because they are friendly people that test to put a smile on ur face even if your having a bad day
Myra Andrews
Myra Andrews
21:01 04 Aug 19
London McKinney
London McKinney
21:20 03 Aug 19
Great professional service would definitely recommend Dwight to anybody looking for a tow !
Angie T
Angie T
20:41 24 Jul 19
Staff was friendly and delivery of my vehicle was prompt.
ShawntéAshley Lewis
ShawntéAshley Lewis
18:02 14 Jul 19
Dwight towed our Honda and have incredible service,Anytime one needs their car towed, it’s usually stressful and overwhelming... but that young man was exceptional and made the circumstance just a little better. Thank you Always Towing👍🏾read more
Jill Wurst
Jill Wurst
20:24 22 Feb 19
They showed up exactly when estimated. Antonio was wonderful; friendly, smiling, efficient. I didn't speak with anyone at the office as my Roadside Assistance set up the call. Couldn't be more pleased!read more
Ashley Everett
Ashley Everett
00:05 24 Jan 19
Great customer service--warm, friendly, helpful staff. Due to an unexpected event, I ended up having to cancel my appointment with Always Towing. BUT I had such a positive experience scheduling it, that I will definitively call Always first, should my car battery need a jump. I'm really impressed. Thank you so much, Always!read more
Linda Sekura
Linda Sekura
18:39 22 Jan 19
Saw some great reviews, but was hesitant when I saw some negative ones, but the worry turned out to not be justified. First, my Toyota dealer recommended them, saying they use them all the time. Then when I called my insurance company since they cover roadside assistance, they contacted Always as their first choice. Today was busy after a big storm, and although I had to wait (a short time, considering), the dispatcher was courteous and responsive, the wait was just 90-120 min (typical on a normal day), and the repair person, Antonio, was friendly and knowledgeable - and accommodating. He knew how to find and jump a Prius battery and reassured me all would be OK. He was right. In less than 5-10 min, I was back on the road. Will call Always again.read more
Martin Friedman
Martin Friedman
05:35 01 Jan 19
Great customer service. Ask for Ray he’s a great kid, very smart, quick & time sufficient and he works with you. Absolutely would recommend to any and every bodyread more
Kathy Boredom
Kathy Boredom
23:32 30 Dec 18
On time!! Polite!! And so skilled!! Thank you again Ray!!
D howard
D howard
15:38 14 Dec 18
Always Towing is great! I called for a tow and they responded right away ,great customer service.l will highly recommend them to others that is in need of a tow! Keep up the good work!!read more

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